Privacy Policy

 

Last Updated:29-11-2025

Welcome to Dry Orchids (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from https://dryorchids.com/ (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

We collect various types of information to provide and improve our service to you:

 

Personal Information

 

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name: To identify you as a customer.

• Billing & Shipping Address: To deliver your dry fruits, spices, and other products.

• Payment Information: We do not store your credit/debit card details directly. Payment transactions are processed through secure third-party payment gateways (e.g., Razorpay, UPI, PayU).

• Email Address & Phone Number: To send order confirmations, shipping updates, and customer support communications.

 

Device Information (Automatically Collected)

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

 

2. How We Use Your Information

 

We use the information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your order.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products (such as new arrivals of dry fruits or spices), provided you have agreed to receive such communications.

 

3. Sharing Your Information

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Service Providers: We use third-party shipping partners (e.g., Shiprocket, Delhivery) to deliver your orders.

• Payment Gateways: Your payment data is processed securely by our payment partners.

• Analytics: We may use Google Analytics to help us understand how our customers use the Site.

• Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

 

4. Cookies

 

We use cookies to improve your experience on our site. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in your browser settings.

 

5. Data Security

 

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment information is encrypted using secure socket layer technology (SSL).

 

6. Third-Party Links

 

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

7. Age of Consent

 

By using this site, you represent that you are at least the age of majority in your state or province of residence.

 

8. Changes to This Privacy Policy

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

 

9. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail using the details provided below:

Dry Orchids

• Email: support@dryorchids.com

• Phone: +91 78087 67970